Guarantee

THE WWC GUARANTEE

      When you make a purchase from worldwidecorals.com you can buy with 100% confidence. Each customers purchase comes with a commitment from the WWC team for the health of your animals and satisfaction of your order. No hassles, just provide us with a photo of the coral within 10 days.


If your new coral addition does not stay alive for 10 days we will issue you a store credit or replacement with the same coral.

The following applies to our 10-Day Guarantee:

    • Email us with a clear picture of the deceased specimen within 10 days of delivery time posted by FedEx.
    • 10-Day Guarantee begins on the initial delivery date.
    • DO NOT remove the coral from the plug for 10 days or guarantee is void.
    • DO NOT discard the specimen without WWC authorization, doing so will void the guarantee.
    • DO NOT ship the coral(s) back without WWC consent as this will void the guarantee.
    • We do not refund or credit any shipping costs.
    • Guarantee applies to online orders only.
    • Any order cancellations will be credited for 1 year or refunded with a 20% restocking fee.
    • At this time we offer an arrive alive guarantee on non-coral inverts, 10 day guarantee only applies to corals.

 

*Livestock credit cannot be used for shipping. We do not cover shipping charges.

*Packs & discounted corals get either replacements or credit for amount paid, not items original price.
*Chargebacks without contacting us first regarding your order are illegal.

Our recommended parameters:

PARAMETER REEF AQUARIUM
SPECIFIC GRAVITY 1.024-1.026
TEMPERATURE 75-78 DEGREES F
PH 8.1-8.4
CALCIUM 380-450PPM
MAGNESIUM 1300-1450PPM
NITRATE (NO3) <30PPM
PHOSPHATE <0.1PPM
NITRITE (NO2) UNDETECTABLE
AMMONIA (NH3) UNDETECTABLE