When you make a purchase from worldwidecorals.com you can buy with 100% confidence. Each customers purchase comes with a commitment from the WWC team for the health of your animals and satisfaction of your order. No hassles, just provide us with a photo of the coral within 10 days.
If your new coral addition does not stay alive for 10 days we will issue you a store credit or replacement with the same coral.
The following applies to our 10-Day Guarantee:
- Email us with a clear picture of the deceased specimen within 10 days of delivery time posted by FedEx.
- 10-Day Guarantee begins on the initial delivery date.
- Please do not discard the specimen without WWC authorization, doing so will void the guarantee.
- Please do not ship the coral(s) back without WWC consent as this will void the guarantee.
- We do not refund or credit any shipping costs.
- Guarantee applies to online orders only.
- Any order cancellations will be credited for 1 year or refunded with a 20% restocking fee.
- At this time we offer an arrive alive guarantee on non-coral inverts, 10 day guarantee only applies to corals.
*Livestock credit cannot be used for shipping. We do not cover shipping charges.
*Packs & discounted corals get either replacements or credit for amount paid, not items original price.
*Chargebacks without contacting us first regarding your order are illegal.